The FTX Recovery Trust has confirmed that the next distribution date is July 31, 2026 — and the record date to qualify is June 16, 2026. If you hold an FTX claim and have not yet completed the required pre-distribution steps, time is critically short.
At Bankruptcy Attorney Co., we recently helped a creditor who had been locked out of the FTX claims portal obtain full portal access and secure their place in the July 31, 2026 distribution where they will receive over $680,000 in distributions. If you are having trouble completing the required steps, here’s what you need to know.
The July 31, 2026 FTX Distribution: Key Dates
- Record Date: June 16, 2026 — you must complete all pre-distribution steps before this date to qualify
- Distribution Date: July 31, 2026
- Required Steps: Tax form submission (W-8 or W-9) and wire transfer instructions via the FTX Customer Claims Portal (Steps 7 and 8)
FTX creditors who miss the June 16 record date will be excluded from the July distribution and will have to wait for a future distribution cycle.
FTX Portal Access Problems Are More Common Than You Think
Many FTX creditors — particularly those who acquired their claims through transfers — are encountering serious obstacles completing the portal steps required to receive distributions. Common issues include:
- Broken or expired Box.com data room links provided by FTX’s institutional support team
- Non-responsive email support at institutionalsupport2@ftx.com and support@ftx.com
- Portal lockouts for transferred claims, where FTX routes transferred claimants away from the standard portal workflow and into an alternative process that doesn’t work
- KYC holds that delay or block portal access without clear resolution pathways
- Claim transfer complications that prevent the new claimant from being recognized in the portal
If you purchased an FTX claim through a secondary market transfer, or if your claim was transferred to you, you may face an entirely separate — and often broken — set of requirements compared to original claimants.
Are You Eligible for FTX Catch-Up Payments?
If you hold a transferred FTX claim and have been unable to participate in prior distributions due to portal access issues, you may also be entitled to catch-up payments for distributions you missed. This is a significant and often overlooked component of FTX recovery for transferred claimants.
What to Do If You’re Having Trouble Completing FTX Portal Steps Before June 16, 2026
If you are an FTX creditor who:
- Cannot access the FTX Customer Claims Portal to submit your tax form or wire transfer instructions
- Holds a transferred claim and has been directed to institutional support with no response
- Has received a broken data room link from FTX’s institutional support team
- Is experiencing KYC holds or delays with the June 16, 2026 deadline approaching
- Purchased an FTX claim on the secondary market and is having trouble getting recognized in the portal
You need to act now. The June 16, 2026 record date will not be extended for individual claimants experiencing technical issues, and missing it means waiting for the next distribution cycle — potentially months away and for a smaller amount.
We can evaluate your situation, assess whether emergency court relief is appropriate, and take action quickly given the urgency of the deadline.
About Bankruptcy Attorney Co.
Bankruptcy Attorney Co. is a bankruptcy and litigation boutique with offices in New Jersey, Delaware, Pennsylvania, and Florida. We represent creditors, claimants, and debtors in complex bankruptcy matters in the District of Delaware and District of New Jersey, including creditors in the FTX Chapter 11 cases (Case No. 22-11068, Bankr. D. Del.).
Jenny R. Kasen, Esquire is the firm’s founding attorney and has extensive experience in creditor representation, claims transfers, and adversary proceedings in large Chapter 11 cases.
Contact Us
If you are an FTX creditor experiencing portal access issues or believe you have been wrongly excluded from distributions, contact us today for a consultation.
Time is of the essence. The June 16, 2026 record date is approaching.